I experienced decent service, a good price, and you can protected an excellent mortgage

I experienced decent service, a good price, and you can protected an excellent mortgage

“I have been a member for a long time and you can recently refinanced my personal financial with DOCFCU. There were several women in the loan department you to made me tremendously and you will leftover me cutting edge every step of your own ways. There were certain challenging things in the process (that has been questioned) and i also had particular technology dilemmas, on my prevent, from inside the submission a number of the necessary paperwork. Cecilia took the amount of time going far beyond to aid me personally that have people factors. One another female (Cecilia and you can Cindy) are good assets with the team. The perseverance and you may customer care is excellent, and i won’t think twice to play with DOCFCU to have my personal upcoming economic needs.”

“I wish to complement Octavia. I just refinanced into the a new financing and since I experienced a few other loans – home financing and you can an excellent HELOC – which have DOCFCU it absolutely was a bit difficult exercising brand new strategies into the brand new bank some times. Octavia is actually usually timely, educated, and you may clear in reaction, when you are becoming top-notch and you can polite throughout the possibly looking to procedure. We carefully appreciated dealing with the lady. I enjoy future a lot more business which have DOCFCU and stay a pleasurable representative.”

“We named DOCFCU obtaining information on a loan. As soon as Denzel answered the phone, We knew he’d tune in versus race me from the mobile. He had a willingness to aid. We told me the kind from my personal call. Denzel said he would browse and now have back with me. It grabbed below an hour to possess your to possess an address. He’d the specific document we so frantically called for. We are thankful for him!! He is top-notch, extremely educated and kind.”

“A fantastic support service because of the DOCFCU party associate! I found myself in the process of to shop for another type of vehicles and you can received invaluable advice of the Jasmine, Member Provider Agent, about what could well be called for away from me personally. She is actually most patient and you may top-notch. She gave me the girl lead advice however if I got a lot more concerns. DOCFCU is quite lucky for Jasmine to their team.”

Tamica is actually very useful, provided me with some good suggestions, and handled the loan from inside the an instant and you will efficient trends, maybe not my usual knowledge of financial institutions and you can loans

“I got simply most top-notch service of Tamica, the loan Manager just who addressed my case. So, thanks a lot and you will Tamica truly. I will be sure to tell it story on my loved ones and nearest and dearest.”

“Home is Right here – Thank you Service out of Trade FCU! We did not do it as opposed to your, therefore could not feel delighted! Many thanks for their help, diligence, and you can are employed in making out family become our home.”

She contacted us in the an effective forged be sure are cashed off our account and timely solved the problem

“We want to fairly share all of our appreciation for the direction we received the other day away from Lisa M. We desired to commend the girl higher level dedication to higher customer support.”

“I’m very grateful in order to Carina and you will Octavia, and therefore pleased because of the the union and professionalism. They proactively reached out over help me to determine an answer to aid score my personal HELOC cash in time and energy to purchase the task that must be carried out in my house so you can be prepared for me to move into. Many thanks, Evan, to possess best such as an effective party!”

“I went on Gold Spring branch having my personal financial needs and you will DeVonna and also the people gave me the most effective support service feel I could’ve previously requested. I would like to give thanks to the fresh new Part Manager, Arlene, for her a good frontrunners. I have common my great enjoy with many friends and family, encouraging these to consider joining these people. “